Privacy Policy

1. Introduction

This Privacy Policy governs the website https://sqn.lucroranalytics.com (the “Site”) owned and operated by Lucror Analytics Pte. Ltd. (“Lucror”, “We”, “Us”, or “Our”).

We are committed to safeguarding the privacy of visitors to the Site, users of our services and all other persons who access the Site (collectively, “You”).

This Privacy Policy describes the manner in which We collect, store, process, use, transmit, transfer and disclose information that You disclose to Us or that We collect through Your access to or use of the Site and the services provided through the Site (the “Services”) (collectively, “Your Information”).

By accessing or using the Site and/or the Services, You acknowledge that You have read and understood this Privacy Policy and consent to the processing of Your Information in accordance with this Privacy Policy.

This Privacy Policy forms part of and is incorporated into Our Terms of Use.

If You do not agree with this Privacy Policy, You should not access or use the Site or Services.

Lucror aims to comply with the requirements of Singapore’s Personal Data Protection Act 2012 (PDPA) and the EU General Data Protection Regulation (GDPR) where applicable.

2. How We Use Your Information

We may use Your Information for the following purposes:

  • To operate and maintain the Site and Services
  • To process Your registration and subscription
  • To manage Your account and maintain user records
  • To fulfil obligations arising under contracts between You (or Your employer) and Us
  • To provide customer support and respond to enquiries
  • To personalise and improve the functionality of the Services
  • To analyse usage of the Site and improve system performance
  • To detect and prevent fraud, security incidents, or illegal activity
  • To communicate with You regarding system notices, administrative updates, or service-related announcements
  • To comply with legal or regulatory obligations
  • For other purposes disclosed at the time Your Information is collected or with Your consent

Certain communications relating to account management, system maintenance or security are considered part of the Services and You may not be able to opt out of receiving them.

3. Collection of Your Information

The information We collect depends on how You interact with the Site and Services.

Enquiry Data

Information contained in enquiries submitted by You regarding Our Services.

Usage Data

Information about how You use the Site including:

  • IP address
  • geographic location
  • browser type and version
  • operating system
  • referral source
  • pages visited
  • navigation paths
  • timing and frequency of visits

Device Information

Information about devices used to access the Site including:

  • hardware and software versions
  • browser type
  • device identifiers
  • ISP information

Account Data

Information provided when registering for the Services including:

  • name
  • job title
  • business email address
  • employer name
  • business phone number
  • login credentials

This information may also be obtained from Your employer or from publicly available professional profiles.

Customer Relationship Data

Information relating to communications between Us and You or Your employer.

Service Data

Information submitted through the use of the Services (“service data”). This may include data uploaded or entered by users in connection with their use of the SQN Platform, including portfolio holdings, securities identifiers, investment positions, analytics inputs and related financial data.

Service data is processed solely for the purpose of providing and operating the Services requested by You or Your employer, including generating analytics, scores, reports and other outputs within the SQN Platform.

Lucror does not use portfolio or other client-uploaded financial data for the benefit of other users, and such data is not shared with or made accessible to other clients of the Services.

Access to such data is restricted to authorised personnel and systems strictly for the purpose of operating, supporting and maintaining the Services.

Notification Data

Information used for sending service notifications.

Correspondence Data

Information contained in communications sent to Us including emails or messages submitted through the Site.

Please do not provide personal data belonging to another person without their consent.

4. Disclosure of Your Information

We may disclose Your Information to:

  • employees and contractors assisting in the operation of the Site and Services
  • cloud hosting providers and technology service providers
  • professional advisers including lawyers, auditors and insurers
  • regulatory authorities where required by law
  • prospective purchasers or investors in the event of a corporate transaction involving Lucror

Such disclosures will be limited to what is reasonably necessary for the purposes described in this Privacy Policy.

5. Client Data Confidentiality

Lucror recognises that certain information submitted to the Services, including portfolio holdings, securities positions, investment strategies and other financial data provided by users (“Client Data”), may constitute confidential commercial information of the relevant client.

Client Data is processed solely for the purpose of providing the Services to the relevant user or customer organisation and generating analytics, reports or other outputs within the SQN Platform.

Lucror does not use Client Data to create aggregated datasets or products for other clients, and Client Data is not made available to other users of the Services.

Access to Client Data is restricted to authorised personnel and systems on a strict need-to-know basis and protected through technical and organisational safeguards designed to prevent unauthorised access or disclosure.

6. International Transfers of Your Information

Your Information may be transferred to and processed in countries outside Your jurisdiction, including Singapore, the United States and the European Union, in order to operate the Site and provide the Services.

Where personal data originating from the European Economic Area is transferred outside the EEA, Lucror implements appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms permitted under applicable data protection law.

Where personal data originating from Singapore is transferred outside Singapore, Lucror takes reasonable steps to ensure that the recipient provides a standard of protection comparable to that provided under the Personal Data Protection Act 2012 (PDPA).

By using the Site and Services, You acknowledge that Your Information may be transferred internationally in accordance with this Privacy Policy.

7. Retention of Your Information

Your Information will not be retained for longer than necessary for the purposes for which it was collected.

Information relating to the provision of the Services is generally retained in accordance with Lucror’s internal records management and regulatory compliance policies.

In most cases, records relating to user accounts, contractual relationships and service usage will be retained for a minimum period of five (5) years following termination of the relevant customer relationship, unless a longer retention period is required by law or regulatory obligations.

8. Amendments to This Privacy Policy

We may update this Privacy Policy from time to time.

Where material changes are made, We may notify users through the Site or by email.

9. Your Rights

Subject to applicable law, You may have the right to:

  • access Your personal data
  • request correction of inaccurate data
  • request deletion of Your data
  • restrict processing
  • object to processing
  • request data portability
  • withdraw consent where processing is based on consent
  • lodge a complaint with a relevant data protection authority

Requests may be submitted using the contact information provided below.

10. Cookies

Cookies are small files stored on Your device that allow websites to recognise returning users.

We may use cookies for:

  • authentication
  • security
  • personalisation
  • analytics
  • storing user preferences
  • improving the performance of the Site

We may use Google Analytics or similar analytics services to analyse the use of the Site.

You may disable cookies through Your browser settings, although some features of the Site may not function properly if cookies are disabled.

11. Log Data and Platform Security Monitoring

In order to maintain the security and integrity of the Services, Lucror may collect and analyse system logs and related operational data (“Log Data”).

Log Data may include information such as IP addresses, login activity, system events, access timestamps, device identifiers, and actions performed within the platform.

This information is used solely for purposes including:

  • monitoring platform security
  • detecting unauthorised access or suspicious activity
  • troubleshooting system issues
  • maintaining service reliability and performance
  • supporting internal audits and security investigations

Log Data is processed and stored in accordance with Lucror’s internal security and data protection policies.

12. Service Providers

We may engage third-party service providers to support the operation and delivery of the Site and Services, including cloud hosting providers, analytics providers and technology vendors.

These service providers may process personal data on Our behalf solely for the purpose of performing services for Us and are contractually required to protect the confidentiality and security of such data and to process it only in accordance with Our instructions and applicable data protection laws.

Service providers are not permitted to use personal data for their own marketing or independent purposes.

13. Security Incidents

Lucror maintains administrative, technical and organisational safeguards designed to protect personal data against unauthorised access, disclosure, alteration or destruction.

In the event that Lucror becomes aware of a security incident involving personal data under its control, Lucror will investigate the incident and take appropriate remedial measures.

Where required by applicable law, Lucror will notify affected individuals and relevant authorities of a personal data breach.

14. Security Practices

While We take reasonable measures to protect Your Information, no security system is completely secure.

Accordingly, We cannot guarantee that information transmitted through the internet or stored on Our systems will be absolutely secure.

Users are encouraged to protect their account credentials and log out of accounts when using shared devices.

15. No Sale of Personal Data

Lucror does not sell, rent or otherwise disclose personal data to third parties for their own marketing or commercial purposes.

Personal data may be shared with service providers, affiliates or other third parties only where necessary to operate the Site and Services, comply with legal obligations or enforce agreements.

16. Automated Processing

Certain features of the Services may involve automated processing of data, including the generation of analytics, scores, models, rankings or other analytical outputs.

Such outputs are generated through automated calculations and analytical models based on data provided by users or obtained from third-party sources.

SQN outputs are analytical tools provided to institutional clients to support their own investment analysis and decision-making and do not constitute automated decisions about individual persons.

17. Our Details

This Site is owned and operated by Lucror Analytics Pte. Ltd.

Registration number: 201005735Z

Registered office:
Marina One East Tower
7 Straits View, #05-01
Singapore 018936

You may contact us:

  • by email: general@lucroranalytics.com
  • via the contact form on our website
  • by post to the address above

18. Data Protection Contact

For questions regarding this Privacy Policy or the handling of personal data, please contact:

Data Protection Officer
Lucror Analytics Pte. Ltd.

Email: general@lucroranalytics.com

19. Governing Law

This Privacy Policy is governed by the laws of Singapore.

Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Singapore.